Refund policy
We want you to feel confident in every purchase from Fall in love with the Word. If something isn't right, we're here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition.
- Books must not be written in, highlighted, or damaged
- Items should be returned in original packaging when possible
Non-Returnable Items
- Used or damaged books
- Worn apparel
- Final sale items
- Gift Cards
Exchanges & Damaged Items
If your item arrives damaged or incorrect, please contact us within 3 days of delivery. We will gladly replace it.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Refunds
Once your return is received and inspected, your refund will be issued to your original payment method within 5-10 business days.
Contact
For all return requests, please email: fallinlovewiththeword@gmail.com